Terms of Service

BizMasterPro (including A+ Affordable Agentics, also called "Triple A") Effective date: October 10, 2026 Last updated: October 10, 2026

These Terms are an agreement between you and BizMasterPro ("we", "us") about your use of bizmasterpro.com, the BizMasterPro workspace, and Triple A sessions (together, the "Services"). By using the Services, you agree to these Terms and to our Privacy Policy at bizmasterpro.info/privacy. If you don't agree, please don't use the Services.

These Terms are an agreement with Ankhor Solutions, a sole proprietorship owned by Nathaniel A. Schafer, doing business as BizMasterPro. "BizMasterPro" in these Terms means that business.

1. Who can use the Services

• You must be at least 18 and able to enter a binding contract.
• The Services are for business use. If you use them for a business, you agree to these Terms for that business and confirm you have authority to do so.
• The Services are not for children under 13 (or anyone under 18 as a customer).

2. What we offer

Core workspace: $0. The core BizMasterPro workspace is $0.

Usage-priced items. Payments and Pro add-ons are usage-priced. Current rates are shown at bizmasterpro.com. Those fees apply only when you use those features. We'll show the price before you turn on a paid feature. Payment processing is also subject to the payment processor's own terms, which we'll show you when you turn it on.

Triple A (A+ Affordable Agentics) sessions. Optional, paid, hands-on guided sessions, planned as: - $100 for 4 hours - $300 for 24 hours

Session checkout is not live yet. Until it is, nothing can be booked or bought, and any session prices shown are planned prices only. When checkout opens, the session details shown at checkout (what's included, scheduling, and how the hours are used) become part of these Terms. A "4-hour" session means up to 4 hours of hands-on work by us, and a "24-hour" session means up to 24 hours of hands-on work, scheduled with you. Unused session hours expire 90 days after purchase.

3. Payments, refunds, and cancellations

• Prices are in US dollars. You'll see the total, including any sales tax we're required to collect, before you pay.
• Payments are processed by our payment processor, which will be named at checkout launch. We don't store full card numbers.
• Refunds. You can ask for a refund within 14 days of purchase, as long as no more than 25% of the session time has been used. To request one, email nate@bizmasterpro.com with (1) your order ID, (2) the email address you used to buy, and (3) a written reason. If your request is about quality, include evidence such as session notes or screenshots. We'll respond within 5 business days. Approved refunds go back to your original payment method, usually within 5–10 business days.
• Rescheduling. You can reschedule for free with at least 24 hours' notice. If you reschedule with less than 24 hours' notice or don't show up, the session is forfeited, but we'll allow one courtesy reschedule per purchase.
• Chargebacks. If you file a chargeback instead of contacting us first, or we find chargeback abuse, you are no longer eligible for refunds under this section. This doesn't limit any rights you have under law.
• If a payment is reversed or charged back, we may pause the related Services.

4. Your account

If you create an account, keep your login details private and tell us right away at nate@bizmasterpro.com if you think someone else has used it. You're responsible for activity under your account and for the people you give logins to (for example owner, manager, employee, and technician roles).

5. Acceptable use

You agree not to: - Break any law, including consumer-protection, privacy, anti-spam (CAN-SPAM), and telemarketing (TCPA and Do Not Call) laws - Use the Services to send spam, or to call or text people without the consent the law requires - Upload anything you don't have the right to use, or anything harmful, false, or misleading - Try to hack, overload, reverse-engineer, or get around security of the Services - Resell or copy the Services without our written permission

Your customers and your messages. If you use the Services to talk to your own customers (by email, phone, text, or AI-assisted features), you're responsible for having the consent and giving the notices the law requires, including any call-recording notices in states that need them.

6. AI-assisted features

Some Services use AI. AI output can be wrong or incomplete. Check important information (prices, schedules, licensed-trade advice, legal or safety matters) before relying on it. You're responsible for decisions you make using the Services.

7. Communications from us

• Email. We may email you about your account or purchases. With your permission, or as the law allows for business contacts, we may also send marketing emails. Every marketing email has an unsubscribe link and our postal address, and we honor opt-outs within 10 business days.
• Calls and texts. We won't send you marketing texts or make marketing calls with an autodialer or prerecorded/artificial voice unless you've first given us written consent. Consent isn't required to buy anything. Reply STOP to any text or email nate@bizmasterpro.com to opt out.

8. Your content

You keep ownership of the information and files you put into the Services ("Your Content"). You give us permission to host, process, and display Your Content only as needed to run and support the Services for you. You confirm you have the right to share Your Content with us.

9. Our content and brand

The Services, the website, and the BizMasterPro and Triple A names and logos belong to BizMasterPro or its licensors. You may not use them without our written permission, except to accurately refer to us. Affiliates get only the limited rights in the Affiliate Program Terms.

10. Third-party services

The Services may connect to other companies' services (for example payment processing or email delivery). Their own terms apply, and we're not responsible for them.

11. Affiliate program

If you join the Triple A affiliate program, the Affiliate Program Terms at bizmasterpro.info/affiliate-terms also apply.

12. No guarantees (disclaimer)

We work hard to make the Services useful, but they're provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise any specific business results, revenue, or savings from the Services or from Triple A sessions.

13. Limit of liability

To the extent the law allows: - We're not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. - Our total liability for any claim about the Services is limited to the greater of (a) what you paid us for the Services in the 12 months before the claim, or (b) $100.

Some states don't allow some of these limits, so they may not all apply to you.

14. Indemnity

If someone makes a claim against us because of your use of the Services, Your Content, or your breach of these Terms or the law, you agree to cover our reasonable costs of that claim, including attorney's fees.

15. Suspension and termination

You can stop using the Services at any time. We may suspend or end your access if you break these Terms, create legal risk, or don't pay amounts you owe. Sections that by nature should survive (such as payment obligations, Sections 8–9 and 12–16) survive termination.

16. Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable US federal law, without regard to conflict-of-law rules.

Informal resolution first. Before filing a claim, please email nate@bizmasterpro.com so we can try to resolve it informally within 30 days.

Binding arbitration. If we can't resolve it, you and we agree that any dispute about the Services or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you use the Services for business and the Consumer Rules don't apply). The arbitration will take place in Hernando County, Florida, or by video or phone. The Federal Arbitration Act governs this section.

Small claims. Either of us may bring an individual claim in small-claims court in Hernando County, Florida, instead of arbitration if it qualifies.

Class-action waiver. You and we may bring claims only individually, not as a plaintiff or class member in any class, collective, or representative action. If this waiver is found unenforceable, the arbitration agreement does not apply to that claim.

Venue. Any claim not subject to arbitration must be brought in the state or federal courts located in Hernando County, Florida, and you and we agree to those courts' jurisdiction.

17. Changes to these Terms

We may update these Terms. We'll change the "Last updated" date, and for big changes we'll post a notice on the site or email you. If you keep using the Services after changes take effect, you accept them.

18. Other terms

These Terms (plus any terms shown at checkout and, for affiliates, the Affiliate Program Terms) are the whole agreement about the Services. If one part can't be enforced, the rest still applies. Not enforcing a right right away doesn't waive it. You can't transfer these Terms without our consent; we may transfer them as part of a business sale or reorganization.

19. Contact

Ankhor Solutions, d/b/a BizMasterPro (sole proprietorship of Nathaniel A. Schafer) 2301 Ainsworth Ave, Spring Hill, FL 34609 nate@bizmasterpro.com bizmasterpro.info/terms